About Us

Information Management Systems (IMS): A Journey from Potato Fields to Cutting-Edge IT Solutions

In the heart of Nash, North Dakota, amidst the blooming potato fields, a unique story unfolded—one that would transform the landscape of technology services in the region. It all began in 1995 when Rick Johnston, a full-time potato farmer, found himself immersed in a different kind of cultivation: software development.

Rick’s journey started modestly. As a farmer, he understood the challenges faced by fellow agriculturalists. Inspired by the need for efficient accounting solutions, he began writing custom software for himself and local farmers. These early endeavors laid the groundwork for what would soon become Information Management Systems (IMS).

Driven by a passion for technology, Rick decided to pivot from potatoes to pixels. He embraced the world of IT, dedicating himself to solving real-world problems for businesses. IMS emerged as a break-fix solution provider, offering timely assistance to companies across the Red River Valley. Whether it was troubleshooting hardware glitches or untangling software snarls, IMS became the go-to resource for businesses seeking reliable IT support.

August of 2008 marked a pivotal moment for IMS. Recognizing the shifting landscape, Rick steered the company toward a new horizon: managed services. IMS transformed into a full-fledged Managed Services Provider (MSP), offering proactive solutions to prevent issues before they disrupted operations. Their expertise extended beyond mere tech support; they became strategic partners, ensuring seamless workflows and secure data management.

But IMS didn’t stop there. Rick’s vision expanded beyond digital realms. The company diversified its offerings, venturing into physical security solutions. Cameras, access control systems, and alarms became part of their repertoire. Businesses now turn to IMS not only for safeguarding their data but also for protecting their premises.

In 2023, after nearly three decades at the helm, Rick Johnston decided to pass the torch. His legacy found worthy successors in Kelsey Beauchamp and Eric Erdmann—both seasoned IMS veterans. Kelsey and Eric had spent over a decade within the company, witnessing and working with Rick on IMS’ evolution. Their commitment to excellence and unwavering dedication made them natural choices to carry IMS into the future.

As Rick retired, Kelsey and Eric stepped up, embracing the responsibility of steering IMS forward. They continue to build on the foundation laid by their mentor, blending innovation with reliability and trustworthiness. The potato fields of Nash have given way to a thriving tech hub, and IMS remains at the forefront of progress.

Here’s why so many businesses depend on Information Management Systems for complete IT services and support:

• Plain English.Our computer technicians will never talk to you in ''geek speak'', so you'll have full insight into what we're doing when it comes to your business IT.
• What You See is What You Get.We will never surprise you with unexpected costs or fees. We believe in a straight-forward, no-fine-print approach to business that makes us the IT partner you can trust. We'll even back up your data before implementing new technology solutions, so you don't have to worry about a thing.
• Reliable Service & Support You Can Count On.We are dedicated to finishing your IT projects on time and on budget - no matter what.
• No Billing Surprises.Every one of your bills from us will outline exactly what you're paying for. We don't believe in tacking on mystery fees and charging you extra for services you never agreed to in the first place.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Information Management Systems is here to team up with you and your company for expert support.