"You Get What You Pay For"
If you weigh the cost of the IT consultants to the cost of an in-house employee struggling to keep up with the technology, I believe you come out ahead using the consultants. And you know the job will be done right. IMS has always been there for us to fix or update items that required maintenance even though our business is over 150 miles from Fargo. We are in a very deadline oriented profession, and if our computers are down for even a couple of hours, our production suffers greatly. IMS knows our system and can get us going either remotely or with on-site visits.
Dahl, Hatton, Muir & Reese, Ltd.
"Customer services is priority for Rick and his crew."
Information Management Systems has provided top notch technical support for our company. IMS is always ready to trouble shoot issues when they arise. Hardware, software, network, support, you name it. IMS is a full service IT resource that Sellin Brothers, Inc. relies on day in and day out to provide all our technology needs.
Sellin Brothers, Inc.
"Information Management Systems have listened to our needs and concerns and responded in an appropriate and timely fashion."
Our experience with IMS has been very good. Rick and his staff are very competent and pleasant to work with. For an organization like Cass Rural Water District, IMS is a wonderful fit!
Cass Rural Water Users District
"We at KLN Enterprises, Inc., would recommend Information Management Systems to companies in the region who need ongoing IT support, software renewals, and outstanding services."
KLN Enterprises, Inc., has been working with Rick and his staff for several years (since 2004). Information Management Systems helped us implement our Firewall, Exchange, Citrix, Email Security, and helps us with our software, software licensing and renewals, and all other hardware needs.
KLN Enterprises, Inc.
“Rick possesses an uncommon ability to understand our global IT needs and to plan/offer solutions to our problems”
My experience with Rick Johnston and IMS is longstanding (16 yrs.) and has been very good. We have experienced explosive growth over the last three years and Rick has been proactive in anticipating our needs and preparing with the hardware and software we need to keep our office up. He also devised our virtual storage/backup system, which gives us a high level of security and recovery. With only an inside IT assistant, IMS has proven very reliable and responsive to keep our IT system running well. We have from time to time considered hiring an inside IT professional, but believe the value of the IMS teams knowledge is irreplaceable when a problem occurs. So, the experience and dependability are extremely important to us.
The high level of security and the assurance of recovery are paramount to our firm. There will inevitably be a time when either there is a security issue or system failure that shuts down your ability to operate. The first line of defense is good cyber security, and the second is monitoring and recoverability. IMS has helped us through both of these situations. Security many times, and they have responded quickly and effectively to keep us up and running. And in the event of system failures IMS has shown the commitment to work non-stop through nights, weekends and holidays to get us back up. Exceptional service in the most important times!
President – Construction